This policy explains how Essex RoofCare ("we", "us") uses personal information collected through this website.
Who we are
Essex RoofCare, Great Easton, Essex. Email: essexroofcareltd@gmail.com. Phone: 07912 209790.
What we collect
When you submit our quote form we collect your name, phone number, postcode, the service you need and any message you write. If you call or email us, we keep the details you provide.
How we use it
We use your information only to respond to your enquiry, arrange a roof survey, provide a quote and carry out work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.
Who we share it with
Form submissions are stored in our customer relationship management system so we can respond to you. We do not sell your information or share it for marketing.
How long we keep it
We keep enquiry details only as long as needed to deal with your request and any resulting work, and to meet legal and accounting obligations.
Your rights
Under UK data protection law you can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us at essexroofcareltd@gmail.com. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies and third parties
Optional enquiry forms, chat, reviews and Google Maps load only after you accept optional tools. Their providers may use cookies or browser storage and receive information when you use their tools. See our cookie policy to change your choice. Google Fonts is requested separately to display our website typefaces.
Changes
We may update this policy. The latest version will always be on this page.